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Terms & Conditions

Effective Date: June 2025  |  Last Reviewed: June 2025  |  Version: 1.2

These Terms and Conditions ("Terms") constitute a legally binding agreement between SkyL4rk (Pty) Ltd ("SkyL4rk", "we", "us", or "our"), a company registered in the Republic of South Africa, and any individual, business, or entity ("Merchant", "Client", "you", or "your") that registers for, accesses, or uses the xCrypt platform and associated APIs.

By creating an account, accepting these Terms during onboarding, or accessing any xCrypt API or dashboard, you agree to be bound by these Terms in full. If you do not agree, you must immediately cease use of the Service.

1. Definitions

For purposes of these Terms, the following definitions apply:

TermDefinition
ServiceThe xCrypt platform, including the dashboard, REST API, license management system, webhook infrastructure, and all related tooling provided by SkyL4rk.
MerchantA registered account holder who accesses the Service to manage licenses and API credentials for their own products or on behalf of their clients.
Sub-ClientA downstream entity registered by a Merchant through the xCrypt API — for example, a customer of the Merchant's SaaS product who is issued a license key via the Merchant's integration.
API KeyA unique credential issued to a Merchant or Sub-Client that authenticates requests to the xCrypt API.
License KeyA unique, cryptographically generated key issued to a Sub-Client by a Merchant, representing an entitlement to use a defined software product or service.
PlanA subscription tier (Developer, Starter, Growth, or Enterprise) that defines the capacity limits, features, and pricing applicable to a Merchant account.
Usage PeriodThe calendar month or agreed billing cycle during which a Plan's included capacity is made available.
CapacityThe number of included API validations, license activations, and other defined operations available under a Plan during a Usage Period.
OverageUsage that exceeds the included Capacity for a given Usage Period, subject to additional charges.

2. Account Registration and Access

2.1 Eligibility

You must be at least 18 years of age and legally capable of entering into binding contracts to register for the Service. By registering, you represent and warrant that all information provided is accurate, current, and complete.

2.2 Account Credentials

You are solely responsible for maintaining the confidentiality of your account credentials, API keys, and license keys. You must:

SkyL4rk is not liable for any loss or damage arising from your failure to secure your credentials.

2.3 Business Accounts

If you register on behalf of a legal entity, you represent that you have the authority to bind that entity to these Terms. The entity will be the Merchant of record and bears full responsibility for compliance.

3. Description of the Service

xCrypt provides API key management, software license key generation, license validation, activation tracking, revocation controls, and webhook notification infrastructure. The Service is designed for use by software businesses, SaaS operators, and technology integrators who need to manage licensing and entitlements for their products and customers.

3.1 Sub-Client Authorisation

Merchants are explicitly authorised to use the xCrypt API to register, issue credentials to, and manage their own downstream clients ("Sub-Clients"), subject to the following conditions:

4. Subscription Plans and Capacity Model

4.1 Capacity-Based Billing

xCrypt operates on a capacity-based subscription model. By subscribing to a Plan, you purchase the right to operate within a defined scale of usage for each Usage Period. You are not purchasing consumable units, tokens, or credits.

Important — No Rollover: Unused capacity does not accumulate, carry over, or convert to credit at the end of a Usage Period. Each new Usage Period begins with a fresh allocation of the included capacity for your Plan. This mirrors standard SaaS subscription practice and is a fundamental term of this agreement.

4.2 Plan Tiers

The following Plans are available. Pricing and limits are as published on the xCrypt pricing page at the time of subscription and may be updated with notice as described in Section 14:

Plan Monthly Price (USD) Licenses Included Validations / Month Activations per License Webhooks
Developer$01001,0001No
Starter$251,00050,0003Yes
Growth$7910,000500,0005Yes
EnterpriseFrom $299CustomCustomCustomYes

4.3 Overage Charges

If your usage exceeds the included capacity of your Plan during a Usage Period, overage charges will apply at the per-unit rate associated with your Plan. Overage is calculated at the end of each Usage Period and added to the following month's invoice. SkyL4rk may, at its discretion, throttle or suspend API access if excessive overage is detected without a corresponding upgrade or agreement.

4.4 Plan Changes

You may upgrade your Plan at any time, effective immediately, with the new Plan's pricing applied pro-rata for the remainder of the current Usage Period. Downgrades take effect at the start of the next Usage Period. SkyL4rk reserves the right to refuse a downgrade where it would result in current usage exceeding the lower Plan's limits.

4.5 Developer Plan Conditions

The Developer Plan is provided free of charge for development, testing, and internal use. It may not be used to serve paying customers or production environments at scale. Accounts detected using the Developer Plan for production commercial purposes may be migrated to a paid Plan at SkyL4rk's discretion.

5. API Keys and License Keys

5.1 Permitted Use

API keys and license keys issued through the Service may only be used for their intended purpose — authenticating API requests and establishing software entitlements respectively. You may not:

5.2 Sub-Client Distribution

As described in Section 3.1, Merchants are expressly permitted to distribute license keys to their Sub-Clients via the API as part of their legitimate product offering. This constitutes authorised use and does not constitute "sharing" for the purposes of the restriction above.

5.3 Key Revocation

SkyL4rk reserves the right to revoke any API key or license key without notice where there is evidence of misuse, abuse, breach of these Terms, or where required by law. Merchants may revoke their own Sub-Client license keys through the dashboard or API at any time.

6. Payment and Billing

6.1 Payment Terms

Paid Plans are billed monthly in advance. Invoices are generated at the start of each Usage Period. Overage charges are billed in arrears at the end of each Usage Period. Payment is due within 14 days of invoice date unless otherwise agreed in writing.

6.2 Payment Methods

SkyL4rk accepts payment via PayFast and other methods as made available in the billing portal. Payment processing is handled by PCI-DSS compliant third-party providers. SkyL4rk does not store payment card details.

6.3 Late Payment

Failure to pay within the payment period may result in:

6.4 Taxes

All prices are exclusive of applicable taxes unless stated otherwise. South African Merchants may be subject to VAT at the prevailing rate. International Merchants are responsible for any applicable local taxes.

6.5 Refund Policy

Given the capacity-based nature of our billing model, subscription fees are non-refundable once a Usage Period has commenced. Exceptions may be made at SkyL4rk's sole discretion in cases of documented service failure covered under the SLA.

7. Data Privacy

SkyL4rk processes personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and, where applicable, the General Data Protection Regulation (GDPR). Full details are set out in our Privacy Policy.

Where Merchants process personal data of their Sub-Clients using the xCrypt platform, SkyL4rk acts as a data processor and the Merchant acts as the data controller. These obligations are governed by the Data Processing Agreement, which is incorporated into these Terms by reference.

8. Security Obligations

SkyL4rk implements industry-standard security controls as described in our Security Policy. You agree to:

9. Fair Use and Acceptable Use

You must use the Service in good faith and within the scope of your Plan. The following are prohibited:

SkyL4rk reserves the right to throttle, suspend, or terminate access to any account where acceptable use violations are detected, with or without prior notice depending on the severity of the breach.

10. Uptime and Service Levels

SkyL4rk commits to the uptime and support levels described in the Service Level Agreement, which is incorporated into these Terms by reference. Service credits available under the SLA constitute your sole remedy for service unavailability.

11. Intellectual Property

All intellectual property rights in the xCrypt platform, including but not limited to the source code, API architecture, user interface, branding, documentation, and cryptographic methods, are and remain the exclusive property of SkyL4rk (Pty) Ltd.

These Terms do not grant you any ownership interest in the Service. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Service solely in accordance with these Terms and your Plan.

You must not:

12. Limitation of Liability

To the maximum extent permitted by applicable law:

Nothing in these Terms excludes liability for fraud, gross negligence, death, or personal injury caused by SkyL4rk's wilful misconduct.

13. Indemnification

You agree to indemnify, defend, and hold harmless SkyL4rk and its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

14. Changes to the Service and These Terms

SkyL4rk reserves the right to modify the Service, including features, Plan limits, and pricing, at any time. For material changes:

Continued use of the Service after the effective date of any changes constitutes acceptance. If you do not accept a material change, you may terminate your account before the change takes effect and receive a pro-rata refund of any prepaid fees for the unused portion of the period.

15. Term and Termination

15.1 Term

These Terms commence on the date you create an account or first access the Service and continue until terminated by either party.

15.2 Termination by You

You may terminate your account at any time via the dashboard. Termination takes effect at the end of the current Usage Period unless you request immediate termination. No refunds are provided for remaining prepaid capacity upon voluntary termination, except where a material change to these Terms has been made as described in Section 14.

15.3 Termination by SkyL4rk

SkyL4rk may suspend or terminate your account immediately and without prior notice if:

15.4 Effect of Termination

Upon termination, your access to the Service will cease. License keys issued through your account will be revocable. SkyL4rk will retain and delete your data in accordance with the Data Retention Policy. Provisions of these Terms that by their nature should survive termination (including Sections 11, 12, 13, 16, and 17) shall survive.

16. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any dispute arising out of or in connection with these Terms shall first be referred to good-faith negotiation between the parties. If unresolved within 30 days, disputes shall be submitted to the jurisdiction of the competent courts of KwaZulu-Natal, South Africa.

Where a Merchant is based outside South Africa, the parties agree that South African law governs, but SkyL4rk may seek injunctive relief in any jurisdiction to protect its intellectual property or confidential information.

17. General

18. Contact